Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Wetherby | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Wetherby is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Wetherby, an online pharmacy weight loss clinic registered with the General Pharmaceutical Council (GPhC No. 9012511), serving patients in Wetherby and across the UK. We act as the data controller for all personal information you provide to us.

2. Data We Collect

To provide our pharmacy and weight loss services safely and effectively, we may collect the following types of information:

Personal details: Full name, date of birth, address, email address, and phone number
Health and medical information: Medical history, current medications, weight, BMI, and other clinical data necessary to assess your suitability for treatment
Payment information: Billing details processed securely through our payment provider
Usage data: Information about how you interact with our website, including IP address and browser type

We collect this information when you complete our online consultation form, place an order, or contact us directly.

3. How We Use Your Data

We use your personal and health data for the following purposes:

To carry out a clinical assessment and determine your suitability for weight loss treatment
To dispense and deliver prescribed or recommended medication â€” orders approved by our pharmacist are dispatched within 1 working day
To maintain accurate medical and dispensing records as required by law
To communicate with you about your treatment, orders, or any follow-up care
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and website functionality

Our lawful bases for processing your data include fulfilling a contract with you, compliance with legal obligations, and, for special category health data, the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly
Analytics cookies: To understand how visitors use our site and help us improve it
Functional cookies: To remember your preferences during your visit

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only where necessary with trusted third parties, including:

Delivery and courier services to fulfil your order
Secure payment processors to handle transactions
IT and hosting providers who support our website and systems
Regulatory bodies such as the GPhC where legally required
Other healthcare professionals involved in your care, where clinically appropriate

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Other personal data is kept only for as long as necessary to fulfil the purposes outlined in this policy.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health and payment data is encrypted and stored securely.

8. Your Data Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us directly using the details below.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Wetherby
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated periodically to reflect any changes in our practices or applicable law.